Return Information

Effective Date: [06/17/2022]

Thank you for shopping at BDMeow Online Store! We want you to have the best shopping experience possible. However, we understand that sometimes returns and exchanges are necessary. Please read our Return Policy carefully to understand your options.

1. Eligibility for Returns and Exchanges:

- You may return or exchange products purchased from BDMeow Online Store within 30 days from the date of delivery.
- To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition as when you received it.
- Some items, such as personalized or custom-made products, are not eligible for return or exchange unless they arrive damaged or defective.

2. Returns Process:

- To initiate a return, please contact our customer support team at within 30 days of receiving your order. Please provide your order number and a detailed reason for the return.
- After receiving approval from our customer support team, you will be provided with instructions on how to return the item. You will be responsible for the cost of shipping the item back to us.

3. Refunds:

- Once we receive the returned item and verify its condition, we will initiate the refund process.
- Refunds will be issued to the original payment method used for the purchase.
- Please allow up to 14 days for the refund to appear in your account, as processing times may vary based on your payment provider.

4. Exchanges:

- If you would like to exchange an item for a different size, color, or a different product altogether, please contact our customer support team.
- Exchanges are subject to product availability. If the desired item is not available, we will offer a refund or an alternative solution.

5. Damaged or Defective Items:

- If you receive a damaged or defective item, please contact our customer support team within 7 days of receiving the order.
- Please provide clear photos of the damaged or defective item and packaging to expedite the resolution process.
- We will offer a replacement, exchange, or refund for damaged or defective items.

6. Non-Returnable Items:

The following items are generally non-returnable:
- Personalized or custom-made products.
- Perishable goods.
- Intimate or sanitary goods.

7. Return Shipping:

- You will be responsible for paying the shipping costs for returning the item unless the return is due to our error (e.g., wrong item shipped, damaged/defective item).
- Shipping costs are non-refundable.

8. Contact Us:

If you have any questions or concerns about our Return Policy, please contact us at We are here to assist you.

BDMeow Online Store reserves the right to amend or update this Return Policy at any time. Please review this policy periodically for any changes.

By shopping with BDMeow Online Store, you agree to abide by the terms and conditions outlined in this Return Policy.

Thank you for shopping with us!